Sell, buy or rent Charles Ketteman textbooks

Best Practices: Building Your Business With Customer-Focused Solutions

by Robert Hiebeler, Thomas Kelly, Charles Ketteman, Arthur Andersen, Cotter Smith
ISBN-13: 9780671577162
ISBN-10: 0671577166
Edition: Abridged
Publication date: 1998
Publisher: Simon & Schuster
Format: Audio Cassette 3 pages

Best Practices Building Your Business With Customer-Focused Solutions

by Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
ISBN-13: 9780613920209
ISBN-10: 0613920201
Publication date: 2000
Publisher: Tandem Library
Format: Library Binding 240 pages

Best Practices: Building Your Business with Customer-Focused Solutions

by Arthur Andersen, Robert Heibeler, Thomas B. Kelly, Charles Ketteman
ISBN-13: 9780684848044
ISBN-10: 068484804X
Edition: 1st Touchstone Ed
Publication date: 2000
Publisher: Touchstone
Format: Paperback 240 pages