Sell, buy or rent Annette Franz textbooks
Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business)
by
Annette Franz
ISBN-13: 9781686886812
ISBN-10: 1686886810
Publication date: 2019
Publisher:
Independently published
Format:
Paperback
219 pages
Built to Win: Designing a Customer-Centric Culture that Drives Value for Your Business
by
Annette Franz
ISBN-13: 9781642253221
ISBN-10: 1642253227
Publication date: 2022
Publisher:
Advantage Media Group
Format:
Paperback
232 pages