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How do I send my buyback order to you?

Updated on March 4, 2026
Updated on 03/4/2026

We provide free prepaid shipping labels for all buyback shipments within the US. In case you are a seller located outside the US, please check out our article on international buyback orders.

Follow the steps provided below to ship your order without any hiccups.

1. Get Your Shipping Label

The shipping label will be generated automatically as a part of your buyback order confirmation processed as Step 3. You will then be able to open it at any moment in your buyback order details.

  • You can choose between the USPS or FedEx shipping label. The system will choose one or the other automatically as a free shipping option, and a change of the label will deduct $5.49 from your total buyback quote. Once you change the label, the quote will be adjusted accordingly in the "Quote summary" window on the right.

  • Below the label options, you can find the automatically filled-in option to add insurance to your order. Insurance deducts from $1.89 to $4.99 (depending on your total buyback offer) from your total buyback quote, but your buyback will be paid for in case the package is lost in transit.

Note: for FPO/DPO/APO addresses, you will have only 1 option (USPS) to ship the books using our prepaid shipping label.


2. Grab Your Label QR Code

Once your order is confirmed, you will be automatically redirected to your buyback order details. Here, you will be able to retrieve your label and QR code for it.

If you would like to print out the label yourself, click the "Print shipping label" button. It will provide you with a PDF copy of the shipping label that you can print out and attach to the package.

Otherwise, you can use the "Show QR code" button when at the post office and provide the mail carrier with the QR code that will appear on the screen. They will scan the code and print out the label for you.

Please note: the service to print the label should be free; however, the post office may charge you if you would like to obtain packaging materials there. The cost of the packaging is not covered by the shipping label provided.

  • If your order weighs more than 40 lbs, you can check out this guide on how to get more shipping labels.

  • FedEx prepaid shipping labels provide a default weight of 2 lbs but can accommodate packages up to 70 lbs. BooksRun will cover the actual weight cost after delivery.

  • For USPS shipments, please make sure your package weight aligns with the weight on the label to avoid issues with the shipment. In case you notice that the weight differs, please follow our guide for further troubleshooting.

  • In Step 3, you will be able to see your shipping deadline for your buyback order.

  • The QR code for your buyback order will also be sent to your contact email address. Below the QR code, you will find the note, "Please do not use it after..." which indicates the expiration date for your shipping label. You will not be able to use the label after this date.


3. Pack Your Books

Pack your books securely in a box, using padding material such as paper in case your books are loose in order to prevent mechanical damage in transit. Please do not use packing peanuts.

A packing slip is not required for buyback shipping. Securely attach the shipping label to the box or provide the QR code at the post office, and they will print and attach the shipping label themselves.

We would advise checking out our book packing guide for more information.


4. Mark Your Order As Shipped

Once your books are successfully shipped, you need to mark it in your order. Navigate to the "Tracking details" tab in your buyback order. There, you will find the "Mark as Shipped" button.

In the same tab, you will also find the tracking for your order, as well as the link to the mail carrier. Once your package reaches BooksRun, it will be processed within a few business days, and payments are issued about four business days after processing.


5. Keep In Mind

  • Each box and order should be shipped with its own shipping label.

  • Mixing labels between different orders is not allowed; please track your orders and their contents carefully.

  • Ship your order directly from the mail carrier's facility; shipping from a franchise center or dropshipping may result in shipping delays.

  • Ensure your order is shipped within 14 days of placing it to prevent automatic cancelation or adjustments to your quote.

  • If shipping multiple boxes, make sure each box has a valid BooksRun shipping label. It doesn’t matter which approved books are placed in which box; however, confirm that all listed items are included to avoid discrepancies during processing.


6. Ship With Your Own Label

If our provided shipping options do not work for you, you may use your own shipping label. In such a case, please make sure to keep to the following guidelines:

  1. Obtain a shipping label from the mail carrier of your choice. Keep the receipt until the order successfully arrives for your reference.

  2. Make sure the package is shipped to the following address: 400 Adams Ave, Philadelphia, PA 19120, USA.

  3. Make sure your buyback order number is stated on the shipping label.

  4. Message us via our chat widget, stating your order number, mail carrier, and the tracking number for your order.

  5. Mark your order as shipped in your buyback order details.

  6. Once the package is received at our facility, your order status will be changed to "Received".


Related Questions:

How do I get a shipping label for my buyback order? ; How do I use QR code from my buyback? ; Can you send me the QR code for my shipping label? ; How do I pack my buyback? ; Do I need to print out my buyback shipping label? ; Can I print out my buyback shipping label myself? ; Do I need to do anything after I ship my buyback? ; Can I ship my package from a shipping franchise center? ; Can I change the mail carrier once I generated the label? ; Can I ship with my own label?