Can I still ship my buyback order even though I missed the 14-day window?

Yes, you can still ship your order even after 5 business days. However, there are a few important steps to follow to ensure everything goes smoothly.

Steps to Follow When Shipping After 14 Business Days:

1. Use the Original Prepaid Shipping Label

   • As long as your label hasn’t expired, it’s still valid.

   • Check the expiration date on the label in your account.

2. Drop Off at a Postal Facility

   • Visit a USPS or carrier location (depending on the label provided).

   • Do not leave the package in an unstaffed drop box.

3. Ask for a Scan at Drop-off

   • Ensure the clerk scans your package at the counter.

   • This will generate the first tracking update, showing your item is in transit.

4. Keep Your Drop-off Receipt

   • Save it in case tracking issues occur or for reference if support is needed.

Scanning your package:

• Activates tracking on the system

• Confirms that the order has been shipped

• Helps prevent delays

• Ensures your package is eligible for processing upon arrival

Without a scan, the system may show your order as “Awaiting shipment” or afterward "Canceled".

To avoid issues or delays, always have your package scanned at the drop-off location and track your shipment through your account.