In case the provided mail carrier options are not suitable for you, you indeed can send your buyback order with your own shipping label.
Ensure that the book is securely packaged to avoid damage during transit. Adding sufficient packaging materials can safeguard the item while shipping.
In case a buyback order is sent with a different label than the one provided by BooksRun, the cost of the shipping is not covered.
To ensure a smooth shipping process and avoid any issues with your order, please follow these steps:
Obtain a shipping label from your mail carrier of choice.
Make sure the package is shipped to the following address: BooksRun RETURNS, 400 Adams Ave, Philadelphia, PA, 19120.
Ensure your books are packaged securely to avoid damage.
Make sure your buyback order number is stated on the shipping label;
Use our chat widget/icon in the Help Center and specify the tracking number for your order. In the email, please include your buyback order number, mail carrier and the tracking number for your shipment.
Once the package is received at our facility, your order status will be changed to "Received".
Please note that providing tracking details is essential for quicker processing and preventing delays.
Related Questions:
Can I switch my shipping carrier after placing a buyback order?
