No, for privacy and security reasons, we cannot edit or update any account information on your behalf. This includes personal data such as:
Name
Email address
Password
Shipping or billing address
Payment details
Only customers themselves can make these changes by accessing your account directly.
Protecting your privacy and account integrity is our top priority. Account information is considered confidential, and allowing third-party access—even BooksRun support—would pose a risk.
Changes are applied immediately and are securely saved to your profile.
Here's why changes must be done by the account holder:
Ensures data protection and user privacy
Prevents unauthorized access or fraud
Complies with data protection regulations
You can update your information any time through self-service in your BooksRun account.
If you forgot the password or can’t access your account, please read our article about this topic.