If you're wondering whether we're a legitimate textbook provider, the answer is simple: Yes, we are 100% legitimate and trustworthy. Here's what you need to know about our credibility, customer service standards, and how you can verify our reputation for yourself.
Verified on Trusted Review Platforms
We are publicly rated and reviewed on several leading consumer review platforms. You can read real customer feedback and ratings on:
Each of these platforms provides verified customer reviews, so you can see what others say about their experiences before making a purchase.
Tip: Want to verify us right now? Search our company name directly on these platforms to see reviews, ratings, and comments.
Experience in the Textbook Market
We are not a new or unproven seller. Here's a quick overview of who we are:
Experienced: We've been active in the textbook marketplace for 10+ years.
Established: Our systems, logistics, and customer support are built to serve clients efficiently.
Customer-focused: We aim to deliver timely service, accurate orders, and responsive support.
BooksRun is BBB accredited
What BBB Accreditation Means
BBB accreditation generally indicates a business has committed to:
Honesty and transparency
Clear business practices
Good-faith complaint resolution
Meeting BBB’s operating standards
Since BooksRun is BBB accredited, this typically reflects positively on:
Service reliability
Professional complaint handling
EPEG Best Practices Distributor
We have been been recognized as the Best Practices Distributor by the Educational Publishers Enforcement Group (EPEG), confirming our commitment to preventing counterfeit textbooks from entering circulation and protecting the integrity of the educational book market.
As an EPEG Best Practices Distributor, BooksRun is formally aligned with industry standards, including:
Detection and prevention of counterfeit textbooks (including internal inspections, the maintenance of a database of previously identified inauthentic titles and their suppliers);
Removal of suspicious inventory from circulation;
Education of staff on counterfeit indicators;
Cooperation with publishers on verification and reporting;
Collaboration with all parties to strengthen anti-counterfeit efforts.
As part of our anti-counterfeit efforts, we also offers a counterfeit calculator that estimates the likelihood of a book being inauthentic based on documented cases and publicly available data. While not a verification tool, it helps raise awareness and reduce the risk of counterfeit circulation.
For over a decade, we have been working closely with trusted U.S.-based publishers, wholesalers, buyback vendors, and direct sellers to provide affordable textbooks while maintaining high standards of quality and authenticity. Recognition as an EPEG Best Practices Distributor formalizes these efforts and underscores our role as a responsible participant in the book industry.
Learn more about EPEG Best Practices: https://stopcounterfeitbooks.com/best-practices/
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