The Well-Managed Healthcare Organization is the most comprehensive text on healthcare management. Drawing on the experiences of high-performing and Baldrige Award-winning organizations, it details how to manage a healthcare organization using evidence, best practices, benchmarks, and a culture of continuous improvement. This popular resource has prepared thousands of healthcare management, nursing, medical, allied health, and health information management students to effectively lead in healthcare organizations (HCOs).
This edition describes how HCOs are responding to the Affordable Care Act by increasing their role in population health management and expanding their focus from acute to comprehensive care. In particular, this edition discusses:Creating accountable care organizations and patient-centered medical homes Shifting from a volume to a value focus Creating a culture of high reliability to improve outcome measures Designing the electronic health record to meet meaningful use standards and incorporate big data Building cooperative teams through workforce planning and inclusion
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