Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model
ISBN-13:
9781506303376
ISBN-10:
1506303374
Edition:
1
Author:
Brian Douglas Fitch
Publication date:
2015
Publisher:
SAGE Publications, Inc
Format:
Paperback
152 pages
Category:
Law Enforcement
,
Criminal Law
,
Criminology
,
Social Sciences
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Book details
ISBN-13:
9781506303376
ISBN-10:
1506303374
Edition:
1
Author:
Brian Douglas Fitch
Publication date:
2015
Publisher:
SAGE Publications, Inc
Format:
Paperback
152 pages
Category:
Law Enforcement
,
Criminal Law
,
Criminology
,
Social Sciences
Summary
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model (ISBN-13: 9781506303376 and ISBN-10: 1506303374), written by authors
Brian Douglas Fitch, was published by SAGE Publications, Inc in 2015.
With an overall rating of 4.0 stars, it's a notable title among other
Law Enforcement
(Criminal Law, Criminology, Social Sciences) books. You can easily purchase or rent Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model (Paperback) from BooksRun,
along with many other new and used
Law Enforcement
books
and textbooks.
And, if you're looking to sell your copy, our current buyback offer is $13.3.
Description
Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, Impact, which asks professionals to:
- Identify and master emotions
- Master the story
- Promote positive behavior
- Achieve Rapport
- Control your response
- Take perspective
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