9781284023077-1284023079-Quality Health Care: A Guide to Developing and Using Indicators

Quality Health Care: A Guide to Developing and Using Indicators

ISBN-13: 9781284023077
ISBN-10: 1284023079
Edition: 2
Author: Robert Lloyd
Publication date: 2017
Publisher: Jones & Bartlett Learning
Format: Paperback 368 pages
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Book details

ISBN-13: 9781284023077
ISBN-10: 1284023079
Edition: 2
Author: Robert Lloyd
Publication date: 2017
Publisher: Jones & Bartlett Learning
Format: Paperback 368 pages

Summary

Quality Health Care: A Guide to Developing and Using Indicators (ISBN-13: 9781284023077 and ISBN-10: 1284023079), written by authors Robert Lloyd, was published by Jones & Bartlett Learning in 2017. With an overall rating of 3.9 stars, it's a notable title among other Quality Control & Management (Health Care Delivery, Administration & Medicine Economics, Management & Leadership) books. You can easily purchase or rent Quality Health Care: A Guide to Developing and Using Indicators (Paperback, Used) from BooksRun, along with many other new and used Quality Control & Management books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $31.22.

Description

Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.

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