9781119942757-1119942756-ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide

ISBN-13: 9781119942757
ISBN-10: 1119942756
Edition: 1
Author: Liz Gallacher
Publication date: 2012
Publisher: Sybex
Format: Paperback 410 pages
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Book details

ISBN-13: 9781119942757
ISBN-10: 1119942756
Edition: 1
Author: Liz Gallacher
Publication date: 2012
Publisher: Sybex
Format: Paperback 410 pages

Summary

ITIL Foundation Exam Study Guide (ISBN-13: 9781119942757 and ISBN-10: 1119942756), written by authors Liz Gallacher, was published by Sybex in 2012. With an overall rating of 3.8 stars, it's a notable title among other Computer Certification (Computer Science) books. You can easily purchase or rent ITIL Foundation Exam Study Guide (Paperback) from BooksRun, along with many other new and used Computer Certification books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $0.52.

Description

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus

The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.

  • Offers an introduction to IT service management and ITIL V3 service strategy
  • Highlights the topics of service design and development and the service management processes
  • Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation
  • Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology
  • Download valuable study tools including practice exams, flashcards, a glossary of key terms and more.

If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

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