9781119942757-1119942756-ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide

ISBN-13: 9781119942757
ISBN-10: 1119942756
Edition: 1
Author: Gallacher, Liz
Publication date: 2012
Publisher: Sybex
Format: Paperback 410 pages
FREE shipping on ALL orders

Book details

ISBN-13: 9781119942757
ISBN-10: 1119942756
Edition: 1
Author: Gallacher, Liz
Publication date: 2012
Publisher: Sybex
Format: Paperback 410 pages

Summary

Acknowledged authors Gallacher, Liz wrote ITIL Foundation Exam Study Guide comprising 410 pages back in 2012. Textbook and eTextbook are published under ISBN 1119942756 and 9781119942757. Since then ITIL Foundation Exam Study Guide textbook was available to sell back to BooksRun online for the top buyback price or rent at the marketplace.

Description

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus

The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.

  • Offers an introduction to IT service management and ITIL V3 service strategy
  • Highlights the topics of service design and development and the service management processes
  • Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation
  • Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology
  • Download valuable study tools including practice exams, flashcards, a glossary of key terms and more.

If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Rate this book Rate this book

We would LOVE it if you could help us and other readers by reviewing the book