9781119229247-1119229243-Communication in Times of Trouble

Communication in Times of Trouble

ISBN-13: 9781119229247
ISBN-10: 1119229243
Edition: 1
Author: Seeger, Matthew W., Sellnow, Timothy L.
Publication date: 2019
Publisher: Wiley-Blackwell
Format: Hardcover 152 pages
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Book details

ISBN-13: 9781119229247
ISBN-10: 1119229243
Edition: 1
Author: Seeger, Matthew W., Sellnow, Timothy L.
Publication date: 2019
Publisher: Wiley-Blackwell
Format: Hardcover 152 pages

Summary

Acknowledged authors Seeger, Matthew W., Sellnow, Timothy L. wrote Communication in Times of Trouble comprising 152 pages back in 2019. Textbook and eTextbook are published under ISBN 1119229243 and 9781119229247. Since then Communication in Times of Trouble textbook was available to sell back to BooksRun online for the top buyback price of $ 0.30 or rent at the marketplace.

Description

Presents the best practices of crisis communication and emergency risk communication

This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events.

In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole.

  • Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health
  • Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts
  • Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment
Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.
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