9780873898614-0873898613-The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

3.5
ISBN-13: 9780873898614
ISBN-10: 0873898613
Edition: 4
Author: Russell T. Westcott
Publication date: 2013
Publisher: Quality Press
Format: Hardcover 688 pages
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Book details

ISBN-13: 9780873898614
ISBN-10: 0873898613
Edition: 4
Author: Russell T. Westcott
Publication date: 2013
Publisher: Quality Press
Format: Hardcover 688 pages

Summary

Acknowledged authors Russell T. Westcott wrote The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition comprising 688 pages back in 2013. Textbook and eTextbook are published under ISBN 0873898613 and 9780873898614. Since then The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition textbook received total rating of 3.5 stars and was available to sell back to BooksRun online for the top buyback price of $ 49.70 or rent at the marketplace.

Description

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions; Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results; Benefits associated with the application of key concepts and quality management principles; Best practices describing recognized approaches for good quality management; Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail; Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

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