The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants

Acknowledged authors France, Sue wrote The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants comprising 264 pages back in 2012. Textbook and eTextbook are published under ISBN 074946576X and 9780749465766. Since then The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants textbook was available to sell back to BooksRun online for the top buyback price or rent at the marketplace.

The second edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guidebook and "friend" for all management assistants, PAs, EAs, secretaries and office managers. Written by best-selling author and former UK Times Creme/DHL PA of the Year, Sue France, this book places special emphasis on professional development, providing help and advice on the skills necessary for career progression. Chapters deal with:

-Relationship management
-Communication, listening and questioning skills
-Confidence, self-belief and goal setting
-The secrets of body language
-Coping with pressure and stress
-Dealing with difficult people and managing conflict
-Time management and personal organization
-Presentation skills
-Networking
-Minute-taking

Now including a comprehensive checklist for managing events, as well as minute-taking templates and examples, there is also a chapter on how to take advantage of social networking. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager. With free downloadable online resources to aid the day-to-day running of an office, this comprehensive and accessible guide is the ultimate desk companion to grow as a professional PA or office manager.