Quality Management (2nd Edition)
ISBN-13:
9780135005101
ISBN-10:
0135005108
Edition:
2
Author:
Donna C. S. Summers
Publication date:
2008
Publisher:
Pearson
Format:
Hardcover
592 pages
Category:
Leadership & Motivation
,
Management & Leadership
FREE US shipping
Book details
ISBN-13:
9780135005101
ISBN-10:
0135005108
Edition:
2
Author:
Donna C. S. Summers
Publication date:
2008
Publisher:
Pearson
Format:
Hardcover
592 pages
Category:
Leadership & Motivation
,
Management & Leadership
Summary
Quality Management (2nd Edition) (ISBN-13: 9780135005101 and ISBN-10: 0135005108), written by authors
Donna C. S. Summers, was published by Pearson in 2008.
With an overall rating of 4.2 stars, it's a notable title among other
Leadership & Motivation
(Management & Leadership) books. You can easily purchase or rent Quality Management (2nd Edition) (Hardcover, Used) from BooksRun,
along with many other new and used
Leadership & Motivation
books
and textbooks.
And, if you're looking to sell your copy, our current buyback offer is $0.6.
Description
Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are critical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
We would LOVE it if you could help us and other readers by reviewing the book
Book review
Congratulations! We have received your book review.
{user}
{createdAt}
by {truncated_author}