9780133097122-0133097129-Managing Hospitality Human Resources with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources)

Managing Hospitality Human Resources with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources)

ISBN-13: 9780133097122
ISBN-10: 0133097129
Edition: 5
Author: American Hotel & Lodging Association, Robert H. Woods, Misty Johanson, Michael S. Sciarini
Publication date: 2012
Publisher: Educational Institute
Format: Paperback 491 pages
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Book details

ISBN-13: 9780133097122
ISBN-10: 0133097129
Edition: 5
Author: American Hotel & Lodging Association, Robert H. Woods, Misty Johanson, Michael S. Sciarini
Publication date: 2012
Publisher: Educational Institute
Format: Paperback 491 pages

Summary

Acknowledged authors American Hotel & Lodging Association , Robert H. Woods , Misty Johanson , Michael S. Sciarini wrote Managing Hospitality Human Resources with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources) comprising 491 pages back in 2012. Textbook and eTextbook are published under ISBN 0133097129 and 9780133097122. Since then Managing Hospitality Human Resources with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources) textbook was available to sell back to BooksRun online for the top buyback price of $ 30.70 or rent at the marketplace.

Description

Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.

Topics include:

  • The impact of the post-recession economy on recruiting, selection, retention, and turnover
  • How companies use social media to learn about job applicants
  • The role of technology in performance appraisals
  • The latest trends in effective incentive programs and industry benefits
  • The changing face of unions and new trends in organizing and collective bargaining
  • Social responsibility and sustainability measures, including what companies are doing (and not doing) right
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