Sell, buy or rent Randy A. Steinberg textbooks

Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner

by Randy A Steinberg
ISBN-13: 9781490719580
ISBN-10: 149071958X
Publication date: 2014
Publisher: Trafford Publishing
Format: Paperback 458 pages

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

by Randy A. Steinberg
ISBN-13: 9781490719450
ISBN-10: 1490719458
Edition: Illustrated
Publication date: 2013
Publisher: Trafford
Format: Paperback 196 pages

Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

by Randy A. Steinberg
ISBN-13: 9781412066181
ISBN-10: 1412066182
Publication date: 2005
Publisher: Trafford on Demand Pub
Format: Paperback 489 pages

Architecting ITIL: A Reference for Architecting the Complete Enterprise Architecture and Configuration Items Needed to Operate an It Service Management Infrastructure

by Randy A. Steinberg
ISBN-13: 9781425180348
ISBN-10: 1425180345
Publication date: 2008
Publisher: Trafford on Demand Pub
Format: Paperback 363 pages

Organizing Itsm: Transitioning The It Organization From Silos To Services With Practical Organizational Change

by Randy A. Steinberg
ISBN-13: 9781490762708
ISBN-10: 1490762701
Publication date: 2015
Publisher: Trafford
Format: Paperback 222 pages

ITIL Service Operation (ITIL v3 Service Lifecycle)

by Randy A. Steinberg
ISBN-13: 9780113313075
ISBN-10: 0113313071
Edition: Second edition
Publication date: 2011
Publisher: TSO, The Stationery Office
Format: Paperback 384 pages

High Velocity ITSM

by Randy A. Steinberg
ISBN-13: 9781490776385
ISBN-10: 1490776389
Publication date: 2016
Publisher: Trafford
Format: Paperback 264 pages

Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them

by Randy A. Steinberg
ISBN-13: 9781490719566
ISBN-10: 1490719563
Publication date: 2013
Publisher: Trafford
Format: Paperback 288 pages

Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

by Randy A. Steinberg
ISBN-13: 9781490719573
ISBN-10: 1490719571
Publication date: 2014
Publisher: Trafford
Format: Paperback 368 pages

ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)

by Randy A. Steinberg, David Cannon, Vernon Lloyd, Lou Hunnebeck, Stuart Rance
ISBN-13: 9780113313235
ISBN-10: 0113313233
Edition: 2nd
Publication date: 2021
Publisher: TSO, The Stationery Office
Format: Paperback 1960 pages