Sell, buy or rent Randy A. Steinberg textbooks
Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
by
Randy A Steinberg
ISBN-13: 9781490719580
ISBN-10: 149071958X
Publication date: 2014
Publisher:
Trafford Publishing
Format:
Paperback
458 pages
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
by
Randy A. Steinberg
ISBN-13: 9781490719450
ISBN-10: 1490719458
Edition: Illustrated
Publication date: 2013
Publisher:
Trafford
Format:
Paperback
196 pages
Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
by
Randy A. Steinberg
ISBN-13: 9781412066181
ISBN-10: 1412066182
Publication date: 2005
Publisher:
Trafford on Demand Pub
Format:
Paperback
489 pages
Architecting ITIL: A Reference for Architecting the Complete Enterprise Architecture and Configuration Items Needed to Operate an It Service Management Infrastructure
by
Randy A. Steinberg
ISBN-13: 9781425180348
ISBN-10: 1425180345
Publication date: 2008
Publisher:
Trafford on Demand Pub
Format:
Paperback
363 pages
Organizing Itsm: Transitioning The It Organization From Silos To Services With Practical Organizational Change
by
Randy A. Steinberg
ISBN-13: 9781490762708
ISBN-10: 1490762701
Publication date: 2015
Publisher:
Trafford
Format:
Paperback
222 pages
ITIL Service Operation (ITIL v3 Service Lifecycle)
by
Randy A. Steinberg
ISBN-13: 9780113313075
ISBN-10: 0113313071
Edition: Second edition
Publication date: 2011
Publisher:
TSO, The Stationery Office
Format:
Paperback
384 pages
High Velocity ITSM
by
Randy A. Steinberg
ISBN-13: 9781490776385
ISBN-10: 1490776389
Publication date: 2016
Publisher:
Trafford
Format:
Paperback
264 pages
Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
by
Randy A. Steinberg
ISBN-13: 9781490719566
ISBN-10: 1490719563
Publication date: 2013
Publisher:
Trafford
Format:
Paperback
288 pages
Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
by
Randy A. Steinberg
ISBN-13: 9781490719573
ISBN-10: 1490719571
Publication date: 2014
Publisher:
Trafford
Format:
Paperback
368 pages
ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)
by
Randy A. Steinberg, David Cannon, Vernon Lloyd, Lou Hunnebeck, Stuart Rance
ISBN-13: 9780113313235
ISBN-10: 0113313233
Edition: 2nd
Publication date: 2021
Publisher:
TSO, The Stationery Office
Format:
Paperback
1960 pages