Sell, buy or rent James A Fitzsimmons textbooks

Service Management + Service Model Software Access Card:

by James A. Fitzsimmons
ISBN-13: 9780077841201
ISBN-10: 0077841204
Edition: 8
Publication date: 2013
Publisher: McGraw-Hill Education
Format: Hardcover 524 pages

Service Management: Operations, Strategy, Information Technology

by James A Fitzsimmons, Mona J Fitzsimmons, Sanjeev K Bordoloi
ISBN-13: 9780078024078
ISBN-10: 0078024072
Edition: 1
Publication date: 2016
Publisher: McGraw-Hill
Format: Hardcover pages