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Managing Business Process Flows

by Anupindi, Ravi, Chopra, Sunil, Deshmukh, Sudhakar, Van Mieghem, Jan, Zemel, Eitan
ISBN-13: 9780136036371
ISBN-10: 0136036376
Edition: 3
Publication date: 2011
Publisher: Pearson
Format: Paperback 352 pages