Sell, buy or rent Donna Knapp textbooks

9781285063584-1285063589-A Guide to Customer Service Skills for the Service Desk Professional
9781285063584-1285063589-A Guide to Customer Service Skills for the Service Desk Professional

A Guide to Customer Service Skills for the Service Desk Professional

by Knapp, Donna
ISBN-13: 9781285063584
ISBN-10: 1285063589
Edition: 4
Publication date: 2014
Publisher: Cengage Learning
Format: Paperback 544 pages
Sell Buy from $29.41 eBook from $28.39
9781285063454-1285063457-A Guide to Service Desk Concepts
9781285063454-1285063457-A Guide to Service Desk Concepts

A Guide to Service Desk Concepts

by Knapp, Donna
ISBN-13: 9781285063454
ISBN-10: 1285063457
Edition: 4
Publication date: 2013
Publisher: Cengage Learning
Format: Paperback 416 pages
Sell Buy from $17.24 eBook from $28.39